Who we are
At Neel’s Organic, we take your privacy seriously. This Privacy Policy outlines how we collect, protect, and use the information you provide when you visit our website (neelsorganic.co.uk). If you are asked to share any information while using our website, rest assured it will only be used as described in this Privacy Policy. We may update this policy periodically, so please review it regularly.
What We Collect
We collect and use certain information from individuals to provide our products and services and to ensure the smooth functioning of our website. We also gather data to better understand how visitors use the site and to offer relevant content and services. This data is collected when you browse the website, create an account, fill out a form, write a comment/review, make a purchase, or subscribe to our email or SMS lists.
We may collect the following information:
Other information related to special offers and surveys
Name and Business
Contact information, including email address and phone number
Demographic information, such as preferences and interests
Website usage data
Other information relevant to customer inquiries
How We Use This Data
Collecting this data helps us provide you with improved products and services and understand your needs as a customer of Neel’s Organic.
We may use this data for:
Requesting feedback on products or the website (you may unsubscribe at any time).
Internal record-keeping.
Improving our products and services.
Customizing the website experience for you.
Communicating with you about products, services, or information you might be interested in (you may unsubscribe at any time).
Responding to specific inquiries, orders, or cart abandonment (you may unsubscribe at any time).
Controlling Your Information
When you fill out a form, place an order, or provide your details on our website, we store that data securely. We will never lease, distribute, or sell your personal information to third parties. All personal information is securely stored and processed in compliance with relevant data protection regulations.
Security
We take the security of your data seriously and have implemented strong electronic security measures to prevent unauthorized access or disclosure of your information.
Use of Collected Data
If you visit our website, place an order, leave a comment, create an account, or subscribe to our email list, we collect the data you provide. This data may be used to send marketing emails, rewards program updates, and re-marketing messages.
Payment Methods
WOoCommerce Payment: All transactions are subject to the wooCommerce Seure Payment Privacy Policy.
Cookies
Cookies are small files placed on your computer’s hard drive that help identify your device while you browse our website. They allow us to store preferences and provide tailored content.